Effective date: 20 October 2026
About this notice
This notice explains how personal information is handled in connection with the Empreus Holdings website and enquiries made through its contact channels. Our intended website address is https://empreus.africa. For privacy enquiries, contact info@empreus.africa or telephone +254 736 600 144. Our Kenya contact address is 9 West, Westlands, Nairobi, Kenya.
Information you provide
When you contact us by email, telephone or WhatsApp, we receive the information you choose to provide, such as your name, contact details, organisation, sector of interest and details of your enquiry. Please share only what is necessary for your question. Do not send identification documents, payment details or other sensitive information unless an appropriate process has been agreed.
Why information is used
We use enquiry information to respond to you, understand your requirements and discuss a possible project or business relationship. Depending on the circumstances, the legal basis is taking steps at your request before entering a contract or our legitimate interest in responding to business enquiries. Information needed to meet a legal obligation is processed for that obligation. Sending an enquiry is not consent to unrelated marketing.
Website operation
Our website runs on WordPress and uses Hostinger hosting. Delivering and protecting a website involves processing technical connection information, which can include an IP address, browser information, requested pages and the time of a request. This information is used to operate, troubleshoot and protect the website. Cookies and similar browser storage are explained in our Cookies and Website Storage page.
Access and external services
Information is accessed by people who need it to handle your enquiry or operate the website, and by relevant hosting, communications and website-support providers. We may disclose information where required by law. Selecting a WhatsApp link opens an external service; its provider handles information under its own privacy notice. Please review WhatsApp’s Privacy Policy before sharing information through WhatsApp.
External fonts and processing locations
The website requests fonts from Google Fonts. Your browser connects to Google to retrieve these files, exposing technical connection information such as your IP address. See Google’s Privacy Policy. Hosting and external communications providers operate internationally, so information may be processed outside your country. Hostinger describes its data-processing arrangements in its Data Processing Addendum and Privacy Policy. Contact us for information about the arrangements relevant to your enquiry.
Retention and protection
We keep personal information only for as long as needed for the purpose for which it was collected and applicable legal obligations. The period depends on the nature of your enquiry, whether it leads to an ongoing relationship, and any records we are legally required to retain. We use appropriate technical and organisational measures to protect information. No website or communications service can guarantee absolute security.
Your choices and rights
Depending on the applicable law, you may request information about how your data is used, access to it, correction, objection to processing, or deletion in applicable circumstances. Send requests to info@empreus.africa. We may need enough information to verify your identity and locate the relevant records. You may raise a concern with Kenya’s Office of the Data Protection Commissioner at https://www.odpc.go.ke/.
Updates
We will update this notice when relevant practices change. The date shown on this page identifies the current version.